5000 Yonge Street, Suite 2000,
Toronto, Canada, ON,
416.646.3083 or 800.779.4617
|Assests under Management($ millions)||2012 Amount||% of total|
|Federal and Provincial Govt. bonds||$403.0||30.92%|
|Canadian Corporate bonds||$817.8||62.75%|
|Loans to policyholders||$3.2||0.25%|
|Investments in foreign securities||nil||0.00%|
|TOTAL ASSETS (average quality AA-)||$1,303.2||100.00%|
Final Expense Insurance - Canada Purple Shield
Ensuring financial security and the well-being of your loved ones are the main reasons you buy life insurance.
Our Canada Purple Shield final expense products are specifically designed to set money aside for the future use of paying for a funeral or cremation at the time of need, in addition to mortgage loans, credit card or other debts you may leave behind. Regardless of your age or health condition we offer an insurance plan to meet your needs:
Quick claim payment, often paid immediately. The designated Beneficiary receives the death benefit proceeds without having to wait for the will or estate affairs to be settled.
Death benefit proceeds are received tax free. If a plan is registered as a Tax Free Savings Account (TFSA) or sponsored by a funeral home, all the money grows with tax-free interest.
Proceeds can be assigned to any funeral home to pay for funeral expenses and are accepted by all Funeral Directors as payment. Canada Purple Shield® can direct the proceeds to the funeral home of your choice giving peace of mind to you and your family that money to cover your funeral will be available.
The World Wide Travel Insurance Plan ... passport to a client's peace of mind.
The Worldwide travel insurance Plan ("Travel Plan") is another example of the wide choice of value-added products offered by Assurant Life of Canada®. This plan provides your family with a peace of mind knowing all details will be taken care of if your death occurs while travelling away from home. If a death should occur while out of the country or even just out of town, returning the deceased to their home can be an expensive and complicated process. The Travel Plan takes care of all the details and associated costs.
Complete Coverage with Attention to Detail When someone covered by the Assurant Life of Canada® Worldwide Travel Insurance Plan dies 100 kilometers or more away from home or when they have crossed an international border, one toll-free phone call is all that is needed to begin the process of returning the deceased to their home. Travel Plan associates are on call 24 hours a day, seven days a week and will immediately begin notifying the appropriate parties necessary for a quick and safe return. Travel Plan services include the following:
Traveling alone-If the insured is traveling alone, the plan provides transportation and reasonable travel expense for one next of kin to travel to the location of the sending funeral establishment and to return home with the deceased to Canada.
Shielding your family from unexpected financial loss has never been so easy and affordable!
Final Documents Service and Identity Theft Restoration Services
Our Final Documents Service ("FDS") provides your family with a professional, knowledgeable and convenient aftercare document preparation service.
Final Documents Service (FDS) is the pioneer in estate documentation ... assisting in the accurate and timely processing of necessary forms and documents, after the passing of a loved one, speeding your time to claim and closure, while maximizing government and corporate benefits. Your family receives a customized package with a cover letter taking them step-by-step through the signing of the prepared documents. Also included are attached preaddressed stamped envelopes and copies of all correspondence for your files. An uncomplicated process to assist at a difficult time.
Relief from tedious administrative burdens after the death of a loved one In just 4 simple steps, your paperwork is completed.
3. We complete the paperwork and then mail you the documents ready for signature. Should you have any questions once you receive your package, our compassionate Associates are pleased to guide you through the process.
Of the many items, here are a few actions the Final Documents Service will initiate for your family:
Identity Theft Restoration
Identity Theft Restoration (ITR) is an important protection included with your FDS plan. ITR offers a full restoration provision in the event that your passport, driver's license or other important identity documents are stolen, or if you suspect fraudulent use of your identity for credit. ITR service provides you with the following benefits:
|Postal code*||Format:||A9A 9A9|
|Payment Authorization (Bank transaction)|
|Name of institution||Draft day|
|Transit number||Account number|
|Bank number||Account type|
Name on check:
Other name on check:
|Payment Authorization (Credit card)|
Become an Agent
|"I love working for Assurant, selling Canada Purple Shield products.
I totally believe in this product; otherwise, I could never sell it. It is a wonderful feeling to walk into a home and realize that I can offer a product, regardless of health or age, that have paid up benefits with no lifetime pay, and that grows interest until death, even after it is paid up. It is an awesome service to our Country, Provinces and individual communities, to know that as an Agent, I can offer "Peace of Mind" to all individuals to be able to cover their final expenses for their loved ones through their "Wishes and Memories."
Canada Purple Shield cares about your thoughts and concerns. If at any time you have contacted us and you feel you have not received the proper response, reach out to us so we may better assist you.
Step 1 - Let us Know
If you have a concern or complaint, please contact a Customer Service Associate by mail or phone
Step 2 - Talk to Management
If you are not satisfied with the solution you receive from the Customer Service Associate in Step 1, the Customer Service Associate will offer to elevate your concern to one of our Managers, communicating the relevant details on your behalf. Alternatively, you may contact one of our Managers using the contact information noted above.
Step 3 - Still not satisfied
If your concern remains unresolved after you have followed Steps 1 and 2, you may contact Assurant Solutions' internal Complaints Liaison Officer. The Complaints Liaison Officer is dedicated to resolving disputes fairly and professionally. You may contact the Complaints Liaison Officer in writing or by phone.
For life and health related issues:
The Ombudservice for Life & Health Insurance (OLHI)
401 Bay Street, Suite 1507
P.O. Box 7
Toronto, ON M5H 2Y4
1-888-295-8112 (toll free)
Québec - Authorité des marchés financiers (AMF)
Place de la Cité
2640 boulevard Laurier
bureau 400, 4e étage,
Sainte-Foy (Québec) G1V 5C1
For privacy related issues:
For Federal consumer provision complaints:
Financial Consumer Agency of Canada (FCAC)
Enterprise Building, 6th Floor
427 Laurier Avenue West
Ottawa, ON K1R 1B9